FAQ

Ascenda Cycling – Frequently Asked Questions

1. Where can I follow Ascenda Cycling on social media?
Stay connected for kit drops, ride inspiration, and exclusive offers:

2. Where can I shop Ascenda Cycling gear?
Shop the full Ascenda collection at our official store:
➡️ Ascenda Collections

3. What sizing should I choose?
Our jerseys are Aero Fit, designed with a close, race-inspired cut:

  • Prefer a tighter, aero race fit → size down one
  • Prefer a more relaxed fit → choose your usual size

For the best fit, check the size chart on each product page.

  • Bib Shorts: True to size, designed to pair with our jerseys for a secure Aero fit.

4. Do you ship internationally?
We currently ship within the United States only. Shipping rates and delivery times are automatically calculated at checkout.

5. How long does shipping take?

  • U.S. Orders: 3–7 business days
  • Tracking information is provided once your order ships

6. What is your return policy?

All sales are final. Unfortunately, we do not accept returns or exchanges at this time.
See our full Return Policy.

7. How do I care for my Ascenda kit?
For best performance and long-lasting wear, follow the Ascenda Care Guide available at Care Guide.

8. Can I get updates on new releases?
Yes! Subscribe to our emails for our newsletter at AscendaCycling.com. to receive:

  • Early access to new kit drops
  • Exclusive offers
  • Ride stories & inspiration

9. What materials are used in Ascenda gear?

  • Jerseys: Premium polyester-spandex blend with breathable stretch panels, YKK full-length zipper, and power-banded sleeves.
  • Bib Shorts: High-stretch fabric, breathable mesh straps, power-banded leg grippers, and a multi-density Belgian 3D chamois.

10. What makes Ascenda kit premium?
Every detail is designed for comfort, durability, and performance:

  • Jerseys: Aero fit, breathable fabrics, YKK zipper, power-banded cuffs
  • Bib Shorts: Wide mesh straps, power-banded cuffs, and high-density 3D pad for all-day support

11. Can I share product suggestions?
Absolutely! We welcome your feedback.
Submit your ideas in our email at ascendacycling@gmail.com