Return Policy

Ascenda Cycling Apparel No Return Policy

Policy Overview

At Ascenda Cycling Apparel, we strive to provide high-quality cycling apparel to enhance your riding experience. To maintain the integrity of our products and ensure a streamlined shopping experience, we have implemented a No Return Policy. All sales are final, and we do not accept returns, exchanges, or refunds for any products purchased from our store, except as required by applicable consumer protection laws.

Policy Details

Final Sale: All items purchased from Ascenda Cycling Apparel, whether online or in-store, are considered final sale. This includes, but is not limited to, clothing, accessories, and any promotional or clearance items.

No Returns or Exchanges: We do not offer returns or exchanges for any reason, including dissatisfaction with fit, style, color, or material, unless explicitly mandated by law.

Product Inspection: We encourage customers to carefully review product descriptions, sizing charts, and specifications before making a purchase. Please contact our customer service team at ascendacycling@gmail.com if you have questions about a product prior to ordering.

Defective or Damaged Items: In the rare event that you receive a product that is defective or damaged upon delivery, please contact our customer service team within 48 hours of receiving your order. We will review such cases on an individual basis and, where required by law, may offer a replacement or other remedy as deemed appropriate. Proof of purchase and photographic evidence of the defect or damage will be required.

Exceptions: This policy does not affect your statutory rights under applicable consumer protection laws. If you are located in a region where consumer laws mandate return or refund rights, we will comply with those legal requirements. Please contact our customer service team for assistance in such cases.

Why We Have a No Return Policy

Quality Assurance: Our products undergo rigorous quality checks to ensure they meet our high standards before being shipped.

Hygiene and Safety: Cycling apparel is often worn in close contact with the body, and a no return policy helps maintain hygiene standards for all customers.

Sustainability: By minimizing returns, we reduce unnecessary shipping and waste, aligning with our commitment to environmental responsibility.

Contact Us

If you have any questions about our No Return Policy or need assistance with your purchase, please reach out to our customer service team:

Thank you for choosing Ascenda Cycling Apparel. We appreciate your understanding and support of our policies.